IAW

Item Approval Workflow for monday.com

Was this item approved — and is what you are looking at now the thing that was approved? An approval belongs to a version of the item, so when the item moves on, the app says so, and says which column changed.

Documentation

How to use Item Approval Workflow — every screen, what each label means, exactly what invalidates an approval and what does not, the six things you can ask the assistant to do, and what the app deliberately does not do.
Plans and prices — what the free plan covers, what a paid plan buys, and what counts as one approval (an item, not a click).

Legal

Privacy Policy — what the app stores (approvals, decisions, board rules, and a snapshot of the columns it watches), what it deliberately never stores, and the three ways to erase it.
Security — where the app runs, what it can and cannot reach, where authorisation is decided, and how to report a vulnerability.
Terms of Service — the terms you accept by using the app.
Data Processing Agreement — for your legal team: roles, exactly what is stored, sub-processors, security measures and erasure. Applies from installation, no signature needed.

Three things stated up front, before you install. The app asks your account to authorise it once, to read boards and to write updates — that is one extra consent screen at install, and it is the reason the approval means anything (the item's content is read from monday.com, never from the browser). To tell whether an item changed, the app keeps a snapshot of the columns it watches, so some of your board content is stored — the Privacy Policy says exactly what and how much. And it does not send email: what is waiting for a person is on the Waiting for me tab, so nothing depends on a notification arriving.

Support

Email help@saoirsesoftware.com — in English, on business days. We aim to reply within two business days.

Who makes this

Item Approval Workflow is made and supported by Saoirse Software, an independent software maker in Ireland. It exists because of one complaint that comes up again and again about approval apps: the item still says "approved" after somebody edited it — or the approval is quietly wiped by a change that had nothing to do with the decision. Here the approval belongs to a version, so the item says "approved on version 2 — now on version 3, with 1 change since then", and it names the column that moved.

The part of this app that is hard — the approval engine — was not written for this marketplace. It comes from an existing product of ours for Confluence, ported across with its automated test suite. What was built new here is the piece that gives a monday.com item a version at all, because unlike a document an item does not have one: the app takes a fingerprint of the columns that matter. Columns the platform writes by itself — Last updated, formulas, mirrors, auto-numbers — never count, so an approval never knocks itself down.

Emails reach the person who writes the code, not a ticket queue, and a ready-to-sign Data Processing Agreement is waiting for your legal team.